Why we are no longer supporting Alexa
We have made a conscious choice not to ship hardware with direct support for the online voice assistants Alexa or Google Assistant.
Our Privacy Philosophy Benefits You.
We believe that:
- Our customer should be able to be independent of us – cloud-based service (e.g. Alexa Skill) is a service that must be made available on an Internet server day and night. This requires an infrastructure with financial and technical support. We want to be honest with our clients, and cannot guarantee this service for the next 5, 10 or 20 years. Therefore, want to offer you a better solution for the future.
- We should not have access to our customers’ installations – The skill not only allows the online voice assistant to access our customers’ installations, but also us at ProKNX, and anyone who should ever have access to our data pool. We do not want to bear this responsibility, as it is not in your best interests.
- “What’s said at home, stays at home” – Our slogan is one that we truly believe in. Our development of ARAGON shows that today we are able to enable privacy and offer voice assistants offline. We refuse to support data and information theft.
Therefore, as of Sep 1, 2023, our “realKNX servers” will no longer support Alexa, Google Assistant, or remoteConnect.
What happens to the systems we have delivered so far?
1) Siri, NodeRed, Dashboard, AR, data logging and scheduler will of course continue to work. Siri will continue to work as a voice assistant because the communication is done via the Apple Cloud – for which we are not responsible 🙂
2) Use of Alexa or Google “at your own risk”. If you as a customer are affected and still want to use one of the above mentioned online voice assistants with your realKNX Air, we will send you a description of how to implement this with NodeRed on request. In this case please click here!
3) Use of our ARAGON satellites (PoE or WL). The RealKNX Air server is compatible with our offline ARAGON satellites .
We are offering a preferential price for the purchase of our satellites ARAGON PoE or ARAGON WL:
enter the coupon code “byebyealexa” in our store for a 25% discount on up to 10 units. The offer is valid until 30.09.2023